Training and Certifications > Course Outline

Leadership Excellence for Senior Management

To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.

This course may earn a Credly Badge.

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Learning Objectives

After completing this course, students will know how to:

  • Use wisdom and understanding to lead others
  • Deliver constructive critiques to your staff
  • More effectively coach and mentor your staff
  • Develop new managers
  • Better motivate your staff
  • Navigate organizational politics

     

    Course Details

    Course Outline

    1 - Leading Others
  • Comparing Vertical and Lateral Hierarchies: Leading in Different Structures of Command and Control
  • Leveraging Your Organization’s Structure
  • Knowing Your Employees – Developing Empathy
  • Beginning with the End in Mind and Back-Casting to the Desired Future State
  • Setting S.M.A.R.T. Goals
  • Earning Your Team’s Trust with Honesty, Reliability, Availability, and Openness
    • 2 - Strategies for Course Correction
  • Lighting a Fire: Motivating, Guiding, and Inspiring
  • Resolving Conflict: Forcing, Accommodating, Avoiding, Compromising, and Collaborating
  • Changing the Script: Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team
  • Defining Team Roles and Creating a Balanced Team
    • 3 - Effective Coaching and Mentoring
  • Providing Clear and Timely Feedback
  • Creating a Supportive Environment
  • Building a Mentorship Plan - Mentoring for Success
    • 4 - Training New Managers
  • Preparing, Developing, and Supporting New Managers
  • Defining and Building Competencies
  • Documenting Best Practices while Rewarding and Emulating Effective Managers
  • Encouraging a Peer Network
    • 5 - Motivation
  • Understanding the 8 Level Hierarchy of Needs
  • Managing Across Generations
  • Applying the CARE Model
    • 6 - Organizational Politics
  • Being Politically Savvy, Ethical, and Effective
  • Building Political Intelligence
  • Understanding the Landscape
    • 7 - The Big Picture
  • Thinking Through the Elements of Management

    • Actual course outline may vary depending on offering center. Contact your sales representative for more information.

    Who is it For?

    Target Audience

    Mid- and upper-level managers looking to hone their senior management skills

    Leadership Excellence for Senior Management

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    Course Length : 3 Days

    There are currently no scheduled dates for this course. Please contact us for more information.

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