Course Details
Course Outline
1 - The Purpose and Effect of Coaching
What is Coaching?Characteristics and Beliefs of the Effective CoachCoaching ObstaclesKnowing When to Manage and When to Coach
2 - Coaching and The Thought Model
The CFTAR Thought ModelPoint of View and Belief SystemsApplying The Thought ModelFacts vs. Stories
3 - Coaching with the GROW Model
Goals in the Context of GROWClarifying the Current RealityExploring the PastDeveloping Options and Choosing the ApproachCreating the Final Plan
4 - Navigating The Coaching Process
Dimensions of TrustIdentifying Obstacles and the SPAR ProcessOvercoming ResistanceGiving Feedback EffectivelyMotivating Your Employee
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Target Audience
Anyone managing the performance of others, including executives, managers, supervisors and team leaders will benefit from this course.