Course Outline
1 - Introduction
- What is Business Process Modeling?
- What is Business Process Modeling Notation (BPMN)?
- Benefits of BPMN
2 - An Overview of Governance
- An overview of governance
- Key governance questions to ask
- What happens if you don’t have effective governance?
3 - Mapping the Business Problem
- Define a strategic outcomes map
- Define a Business model and relevant processes
4 - Modeling Simple BPMN Structures
- When do you use BPMN?
- What are simple BPMN structures?
- AS-IS vs. TO-BE modeling
5 - Modeling Complex BPMN Structures
- What are complex BPMN structures
- When to use complex BPMN structures
6 - Analyzing Process Models
- Identifying poor process models
- Creating process models that everyone can understand
- Identify criteria for a well-defined process
7 - Process Mapping vs. Process Modeling
- Determine when to create a process map
- Determine when to create a process model
- Asking the four “Ares”
8 - Additional Resources
- Learning about BPMN 2.0
- More useful BPMN links
- BPMN 2.0 free editors
Target Audience
Project Managers, Business Analysts, Business and IT stakeholders working with analysts