Course Outline
1 - Defining Remote and Virtual Teams
- Managing Relationships, Communication, and Tasks
- Meeting Your and Your Team’s Needs
2 - Management Requirements for Remote and Virtual Teams
- Moving from Reactive to Proactive
- Understanding Team Member’s Unique Situations
- Keeping Everyone Informed
- Innovating with Virtual Teams
- Managing Work Outputs
- Overseeing Separated Team Members
- Defining and Building Relationships with Stakeholders
3 - Team Dynamics
- Creating Team Identity
- Forming Remote and Virtual Teams
- Managing the Storming Process
- Getting to Norming and Storming
- Creating and Governing with Ground Rules
- Tracking Team Performance
- Setting Expectations and Providing Feedback
4 - Making Technology Work for You
- Communicating with and Coordinating Your Team
- Avoiding the Technology Trap
- Developing Effective Communication Across Various Mediums
- Choosing the Right Technology Platform
5 - The Impact of Culture and Language
- Recognizing Cultural Characteristics and Differences
- Building Cultural Knowledge
- Managing Across Time Zones
- Respecting Non-Working Time
Target Audience
Executives, directors, managers, and others tasked with making important decisions for their organizations.