Course Outline
1 - An Influence Baseline
- Enabling Collaboration
- Facilitating Constructive Dialogue
2 - Elements of Influence
- Focusing on the Outcome
- Seeing Influence as a Mental Equation
- Differentiating Influence from Manipulation
3 - Power and Persuasion
- Developing and Using Power Sources
- Developing the Art of Persuasion
- Appealing to Integrity, Emotions, and Intellect
- Building Five Types of Trust
- Applying Five Principles of Influence
4 - A Network of Influence
- Building a Purposeful Network
- Strategic Reputation Management
- Protecting Your Credibility
5 - Applying Influence Strategies
- Adapting the Approach
- Identifying Thinking Differences
- Applying Strategies to Styles
6 - Working With Resistance
- Encountering and Addressing Resistance
- Building Collaboration through Quality Dialogue
- Getting Results through Persistence and Persuasion
Target Audience
Any professionals who need to work effectively with others without direct authority, as well as mid- and upper-level executives and managers who would benefit from understanding the motivations of others to achieve successful results for the business.