Course Outline
1 - Course Outline
- What is the process of effective communications?
- How to ask good questions and reach clear agreements?
- Why is listening important and how to listen actively?
- How to give and receive feedback?
- How to prepare and conduct effective meetings?
- Each topic includes discussions and exercises.
Target Audience
This course is intended for both organizations that would like to improve the corporate communications of their employees and individuals, who take the role of Project Managers, Business Analysts, Team Leaders, Scrum Masters, Product Owners, Managers, Employees, and anyone who would like to improve their communications skills both in the personal and professional aspects.